We appreciate your use of UniRent, and we want to assure you that your privacy and security are our top priorities. This privacy policy pertains to your interactions with www.amunirent.com or any system and/or mobile phone applications operated by us (collectively, referred to as the “Platform”), as well as the services provided through this Platform. In the future, we may introduce additional related services and applications through the Platform.
The terms “we,” “us,” “our,” and “UniRent” denote AM UNIRENT PLT (Company Reg. No: 202304002272 (LLP0036214-LGN)) and our Platform (collectively known as “UniRent”). The term “you” or “your” refers to each user of the Platform.
We have formulated this Privacy Policy to elucidate the collection, processing, utilization, and disclosure of personal data by us in connection with your usage of our services via our Platform. By accessing and/or utilizing our Platform, you express your agreement and consent to our collection, processing, utilization, and disclosure of your personal data as described below.
Please note that this Privacy Policy may be revised or updated periodically. Your continued interaction with UniRent or use of UniRent’s services subsequent to any modifications, updates, or amendments to this Privacy Policy shall signify your acceptance of such changes.
The term “Processing” encompasses activities such as collecting, holding, storing, recording, organizing, adapting, using, disclosing, or correcting Personal Information.
A. What personal data do we collect?
UniRent gathers data that you willingly share with us when you reach out to us, sign up with UniRent, show interest in learning about UniRent, its offerings, products, or services, and when you engage in various activities.
The specifics of the information UniRent collects can differ based on factors such as the products and features you utilize, how you interact with UniRent and/or UniRent’s offerings, among other considerations. However, below is a non-comprehensive list of the information we gather or may gather from you:
i. Name, birth date, country of origin, gender, national ID/passport number, residency status, mailing address, contact information such as mobile, work, and home phone numbers, fax number, email address, banking details, and financial/credit information.
ii. Employment details (private sector, government sector, self-employed, non-working, or others), employer’s name and office address, relationship details with the company (e.g., promoter, director, shareholder), phone number, fax number, email address.
iii. Your membership with us and online account details, including your username, personalized ID number, and password.
iv. Information related to the property(ies), including meter readings.
v. Purchase or transaction history, including files and messages stored using your account through the Platform.
vi. Automatically collected personal data, such as internet protocol (IP) address, cookies, language preferences, access time, and other relevant personal data when accessing UniRent website and/or mobile and tablet applications.
Additionally, we may request other details about you, such as credit/debit card information or bank details (for purchases), interests, income, or educational background. Certain identifiable information, like your credit card number or income level, is considered sensitive. You have the option to refrain from providing us with any personally identifiable information; however, this may limit your access to certain portions of our website and services.
B. Source of Personal Data
The majority of personal data will originate from you. Nonetheless, we may also obtain certain personal data from alternative sources, including but not confined to credit reporting, government entities, public records, online platforms, social media platforms, publications, as well as events, seminars, and conferences.
C. How Do We Use Personal Data?
We collect and process your personal data for various business activities, including but not limited to:
- Verifying your identity.
- To respond to your questions, comments and concerns
- Facilitating the creation and securing of your account on our network.
- To aid in navigation and in the more efficient and/or effective display of data, materials and information, and to personalize your experience
- Promoting our services and/or products.
- To try and diagnose technical issues, including software error(s) or bug(s);
- Sending you email notifications.
- Sending offers and promotional materials related to our services and for marketing purposes.
- Facilitating transactions.
- Conducting day-to-day operations and administrative tasks, such as file management, billing, collection, audits, reporting, and investigations.
- Enforcing or defending our legal rights and/or seeking legal advice.
- Assisting in the prevention, detection, or investigation of crime or potential criminal activities, or for the administration of justice.
- Ensuring security and conducting internal audits.
- Pursuing purposes directed or consented to by you.
- Engaging in any other purposes related to or incidental to the above.
- To prevent fraudulent purchases and/or activities.
- To comply with its obligations under applicable laws, where required.
D. Disclosure of Your Personal Data
We will not use or disclose your Personal Information for any purpose other than the purpose for which it was collected (or a related purpose), unless you have consented to that other purpose, or we are permitted or required to do so by law.
We may disclose your personal information:
- Individuals directed or consented to by you.
- Individuals, government agencies, statutory authorities, and/or industry regulators to whom we are obligated to disclose information under applicable laws;
- Our auditors, consultants, attorneys, or other professional advisors engaged by us for business purposes;
- Our third-party service providers or other entities deemed essential by us to facilitate service provision; and
- Third parties’data processors contracted by us to handle personal data on our behalf.
Additionally, we may need to transfer your personal data outside of Malaysia for the purposes and to the third parties outlined in this Notice. Such transfers may also be necessary if you are traveling, residing, or based outside Malaysia.
E. Third Party Website
You may be able to access third party websites directly from the Website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use any information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your information to its provider.
F. Data Access and Data Correction
If you have any questions about UniRent’s Privacy Policy, the data, Information and/or Other Details we hold on you and/or have about you, would like to exercise one of your data protection Rights, have a complaint, want to make an access request concerning Information or Other Details, or want to address any other issue, please do not hesitate to contact us.
As a reminder, when you do contact us, we want to make sure that we understand your request. So please state precisely and with specificity what you are wanting UniRent to do or not to do. We will make reasonable efforts to comply with your requests as soon as reasonably practicable.
Kindly provide your written request to:
AM UNIRENT PLT [Company Reg. No: 202304002272 (LLP0036214-LGN)]
Address: Unit 2-6, Infinity Tower, Jalan SS 6/3, 47301 Petaling Jaya, Selangor.
Tel No : +6011-2060 1810
Email :hello@amunirent.com
There may be an administrative fee for requests mentioned in paragraphs (a) and (b) above.
G. Retention of your Personal Information
UniRent will only keep your Information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.