Terms & Condition

The following terms and conditions govern your access to and use of the services provided through www.amunirent.com or any system, mobile applications operated by us (collectively referred to as the “Platform”). Additional related services and applications may be offered through the Platform in the future.

By accessing and using the Platform, you confirm that you have read, understood, and agreed to the terms and conditions herein, including any additional terms, policies referenced herein, and our Privacy Policy (which are separate from this Agreement).

We reserve the right to amend or modify the terms at our sole discretion, without notice or liability to you. Your continued access to and use of this Site implies acceptance of and agreement to be bound by the updated or modified Terms of Use. It is your responsibility to periodically review these Terms of Use governing the Platform.

The Platform may be used by individuals who have reached the age of 18 and corporate legal entities, such as companies. If you lack the legal authority or disagree with these terms and conditions, you must refrain from using our Platform. We are not liable for any consequences, losses, or damages resulting from our reliance on any instruction, notice, document, or communication that we reasonably believe to be genuine and from an authorized representative of your entity.

The terms “we”, “us”, “our” and “Unirent” refer to AM UNIRENT PLT [Company Reg. No: 202304002272 (LLP0036214-LGN)] and our Platform (collectively, “Unirent”). The term “you” or “your” refers to each Authorized User of the Platform.

1. RESTRICTION

1.1 You hereby agree, promise, and commit not to:

  1. License, grant, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party the Service, any part thereof, or any part of its Content in any way
  2. Alter, decompile, or replicate the Platform and/or any of its elements;
  3. Employ or utilize the Platform to construct or endorse products or services in competition with the Platform;
  4. Engage in hacking or denial of service attacks, or otherwise disrupt the security or functionality of the Platform;
  5. Test the vulnerability of the Platform or breach its security measures;
  6. Misuse, defraud, or engage in illegal activities through the Platform;
  7. Cause annoyance, harassment, or inconvenience to any individual using the Platform;
  8. Circumvent or tamper with any technological measures employed by UniRent or third parties to safeguard the Platform;
  9. Alter, obscure, or misuse any content obtained from the Platform, except as permitted by these Terms and Conditions;
  10. Provide false information or impersonate others to gain access to the Platform; and
  11. Violate any laws or regulations, infringe upon the rights of others, or breach this Agreement while using the Platform.

2. DEFINITIONS

  1.  “Account Activity” refers to your actions in accessing and using UniRent, including logging in and any movement of credit.
  2.  An “Authorized User” is someone who has completed UniRent’s verification process and is registered with UniRent as the owner or manager of the UniRent Account.
  3.  “Available Credit” is the amount of credit in your UniRent Account that is accessible through reloads, deductions, or transfers.
  4.  “Design” encompasses the visual elements such as color schemes and page layouts of the Platform.
  5. “UniRent Services” include all services provided by us, such as billing, payment processing, and other features offered on our Platform or through other channels.
  6. The “UniRent Website” refers to https://www.amunirent.com/ and its subdomains.
  7. “FPX Transactions” are transactions conducted through FPX, including direct debit and internet banking using current, savings, or credit card accounts.
  8.  “FPX” stands for Financial Process Exchange, an online payment gateway operated by Payments Network Malaysia Sdn Bhd facilitating interbank fund transfers.
  9. A “Transaction Fee” is the fee deducted by UniRent from your UniRent Credit balance for FPX Transactions resulting from your use of UniRent Services.
  10. “Information” includes any details you provide to UniRent, such as personal, financial, or organizational information.
  11.  “Payment Method” refers to the various payment options offered by UniRent within its services, such as online banking, debit/credit/prepaid cards, e-wallets, and redemption codes.
  12. The “Transaction Fee” is the fee charged to you by financial institutions for relevant transactions, including merchant discount rates (MDR), arising from your use of UniRent Services.
  13.  The “Software” is UniRent’s proprietary platform, system, and/or application software licensed to you under this Agreement.

3. OBLIGATION OF UNIRENT

3.1 Provision of Services

The Site or Platform provided to you facilitate the following transactions (Collectively referred to as “Transactions”) :-

  1. Registration of operator/landlord/vendors and tenant accounts (“Account”);
  2. Property and room registration;
  3. Tenancy account registration;
  4. Creation of E-Tenancy Agreements;
  5. Generation of tenancy bills and invoices;
  6. Coordination of monthly rental payments via payment gateway platforms;
  7. Property & room listing
  8. Integration of payment gateways;
  9. Integration of smart door locks;
  10. Integration of smart meters;
  11. Integration of accounting software; and/or
  12. Any other services provided by UniRent to you periodically.

3.2 The Site or Platform is solely accessible via portable and wireless communication devices such as smartphones, tablets, computers, and laptops (referred to collectively as “Device/Computer”), and is intended strictly for personal use.

3.3 The recorded Transaction details, authenticated via the transaction PIN number and registered Device/Computer number linked to your UniRent Account, serve as conclusive evidence of your Transaction.

3.4 Any instruction, confirmation, or communication sent from your Device/Computer through the Account is treated as if you sent it, validating Platform access and Transactions. You are fully responsible for Account usage and all Transactions once authenticated, except if UniRent’s error caused any inaccuracies.

3.5 You acknowledge that Transactions may not always occur immediately after you give an instruction. Some Transactions may require processing time and might only be processed during regular working hours, even if the Platform is accessible outside of those hours.

3.6 UniRent retains the absolute right to suspend or reject any Transaction at its discretion, without the need for explanation.

3.7 Availability

  1. We will strive to ensure that the Platform and services are always accessible as per this Agreement, subject to the Subscription Fees set by UniRent.
  1. UniRent utilizes cloud hosting for the Platform and will make reasonable efforts to maintain Platform and App uptime at or above 99.9% throughout the Agreement Term.
  1. However, we cannot guarantee uninterrupted or error-free service on the Platform or that it will meet all your requirements. We will not be liable for any losses or damages resulting from delays or issues inherent in communication networks or the transfer of data. This includes:
    1. Termination or suspension of this Agreement or your Platform access;
    2. Force Majeure events;
    3. Power outages;
    4. System or network failures;
    5. Scheduled or unscheduled maintenance on the Platform or App; and/or
    6. Other unforeseen interruptions.

3.8  Maintenance and Support

  1. UniRent will be responsible for maintaining the Site & Platform (“Maintenance”) and offering standard system support (“System Support”) to you periodically.
  1. Unirent will make every effort to reduce any disruptions to the operation of the Site or Platform caused by Maintenance and System Support.

3.9 Upgrade

  1. UniRent reserves the right to enhance and upgrade the Platform for your benefit, informing you promptly of any upgrades that significantly alter the Platform’s functionality.
  1. UniRent does not guarantee that the Platform, its revisions, updates, or upgrades will be compatible with your Device/Computer. UniRent is not liable for any losses incurred due to Platform incompatibility with your Device/Computer.

4. OBLIGATION OF AUTHORIZED USER

4.1 You hereby undertake, warrant and represent as follows:-

  1. Keep your personal information, password, and PIN number confidential and prevent their disclosure to third parties.
  2. Ensure all information provided to UniRent, including personal data, is accurate, updated, and complete, promptly updating it if it changes.
  3. Follow all notices and instructions from UniRent regarding Platform usage.
  4. Take full responsibility for the security and integrity of all transmitted, disclosed, or obtained information and data through the Platform.
  5. Take full responsibility for any information, confirmation, or instruction transmitted from your Device/Computer, whether by you or others, authorized or unauthorized.
  6. Adhere to all applicable Malaysian laws related to Platform usage.
  7. Take reasonable steps to prevent fraudulent, improper, or illegal Platform use.
  8. Immediately report any fraud, theft, loss, or unauthorized usage related to your Device/Computer or Platform use to UniRent.
  9. Indemnify and hold UniRent harmless from any loss, damage, liability, costs, and expenses arising from claims related to transmitted, received, or stored content via the Site or Platform, and from any other claims resulting from your actions or Platform use.

5. PAYMENT

5.1 Subscription Fees

  1. When you sign up for an UniRent account, you can choose from various services and subscription plans (“Subscription Plan”) for a fee determined by UniRent (“Subscription Fees”). All fees are in Malaysian Ringgit. You are responsible for paying these fees, including any taxes or extra charges, according to the Subscription Plan.
  1. Once paid, fees are non-refundable, except at our discretion and following the terms set by the payment processor or financial institution for each service.
  1. You can upgrade your Subscription Plan anytime by paying the additional fees for the upgrade.
  1. Subscription Fees are separate from Transaction Fees, as defined in Clause 2 (l) and 5.2. hereof.

5.2 Transaction Fees

You shall pay to UniRent the determined service fees, like FPX transaction fees, E-tenancy, CTOS Screening and Insurance  (“Transaction Fees”), to conduct transactions (deducted directly from each tenant payment).

5.3 Revision/Increment

  1. UniRent retains the absolute authority to revise or increase Subscription Fees and/or Transaction Fees periodically. However, UniRent must notify you of such changes beforehand. Upon receiving the notification, you have seven (7) days to decide whether to terminate this Agreement or continue using the Platform via the App.
  1. If you choose to terminate the Agreement, UniRent reserves the right to immediately suspend your Platform access, and any Available Credit (if applicable) in your Account will be forfeited.
  1. If you opt to continue using the Platform after the specified time in Clause 5.3(a), you are deemed to accept the changes in Subscription Fees and/or Transaction Fees.

5.4 Payment Method

We utilize a payment processor, which may include FPX Transactions, to bill you through a payment account linked to your billing account or by providing our bank account information for direct payment. By using these payment services on the Platform, you agree to abide by the terms set forth by the payment processor. You also consent and authorize us to delegate authorizations and share the information you provide with our third-party service provider to facilitate such payment services to you, including the Transaction Fee.

5.5 Mode of Payment

All payments mentioned above shall be made to UniRent through cash, banker’s cheque, bank draft, cashier order, customer’s cheque, and/or electronic payment. Such payments will be considered received by UniRent on the day they are received.

5.6 Non-Refundable and Non-Transferable

You acknowledge that all payments made to UniRent or deposited into the Account are non-refundable and non-transferable to any third party.

6. TERMINATION

6.1 UniRent holds the authority to terminate, temporarily suspend your access to the Platform services, or delete your account if:

  1. You violate a significant provision of this Terms of Use (if the breach is curable and remains unresolved for 7 days after notice); or
  1. Your actions could potentially expose us to legal liabilities or if you misrepresent any required data or information.
  1. You agree to waive any claims for costs, losses, damages, or liabilities resulting from our temporary suspension or termination of your Platform access.

6.2 UniRent may forfeit any remaining credit in your account if your actions meet the aforementioned scenarios.

6.3 Either party may terminate these Terms of Use with notice via email, without refunding any fees paid.

6.4 If there’s been no transaction within one year, UniRent may:

  1. Consider the account dormant and suspend or terminate it after giving 7 days’ notice.
  2. Not be liable for any consequences arising from account suspension.
  3. Expire and forfeit all Available Credit in the account.

6.5 Upon request for reactivation of a suspended account, UniRent may reactivate it, subject to an administrative fee of either 10% of the Available Credit balance or a minimum of RM50.00.

6.6 Suspension or termination of this Agreement does not affect accrued rights of action.

6.7 Upon termination, UniRent may:

  1. Cancel or reject any pending transactions.
  2. Permanently delete all data and information provided through the Platform, including personal data.
  3. Take further necessary actions as deemed fit by UniRent.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Ownership

You acknowledge that UniRent exclusively owns and retains all rights, titles, and interests in the Platform, the App, and the underlying Software, including related intellectual property rights.

7.2 Reserved Rights

  1. You shall not authorized to claim any ownership rights over the Platform or its underlying software, except for the limited access and usage rights granted in this Agreement.
  1. Both parties acknowledge that no ownership rights are transferred to you concerning the Platform, the App, and the Software underlying the Platform.
  1. All trademarks, logos, images, and service marks displayed on the Platform or in our marketing materials, whether registered or not (collectively referred to as the “Trademarks”), are the intellectual property of UniRent and/or authorized third parties. You must obtain our prior express written consent before using, copying, reproducing, republishing, uploading, posting, transmitting, distributing, or modifying these Trademarks. Unauthorized use of UniRent trademarks is strictly prohibited, and UniRent will take legal action to protect its rights. UniRent cannot guarantee that your use of materials on the Platform will not infringe on the rights of third parties. Use of any materials on the Platform is at your own risk.

8. DISCLAIMER

8.1 UniRent provides the Platform to you “as is” and “as available.”

8.2 Except as stated in these Terms and Conditions, UniRent disclaims all representations, conditions, and warranties, whether express or implied, including:

  1. the availability, accessibility, and uninterrupted use of the Platform;
  2. the accuracy, completeness, and security of any data and information provided through the Platform;
  3. any implied warranty of merchantability;
  4. any implied warranty of fitness for a specific purpose;
  5. any implied warranty of non-infringement; and
  6. any implied warranty arising from customary trade practices.

9. LIMITATION OF LIABILITY

9.1 UniRent is not responsible for any damages, including special, direct, indirect, or consequential damages, loss of business, profits, or any other indirect loss, resulting from your use or misuse of the Platform. UniRent excludes all liabilities for losses arising from such use.

9.2 You shall responsible for ensuring you have the latest version of the Platform. UniRent periodically updates the Platform and is not liable for any delays, missed deliveries, or service interruptions, nor for any defects or consequential losses resulting from your use or inability to use the Platform.

9.3 UniRent is not liable for any transmission or reception of infringing material over the Telecommunication Provider’s Network or the Platform.

9.4 UniRent’s maximum liability is limited to the total cash value of the Available Credit in your Account when your claim arises.

9.5 All implied representations, conditions, and warranties are excluded to the extent permitted by law.

10. INDEMNITY

You hereby agree to indemnify and hold UniRent harmless from any third-party claims arising from your use of the Site or Platform. This includes all losses, costs, actions, proceedings, claims, damages, expenses (including legal costs and expenses), or liabilities incurred directly or indirectly by UniRent due to your use of the Unirent Services and any breach of these Terms and Conditions.

11. FORCE MAJEURE

11.1 UniRent will not be held responsible for any failure to perform its obligations, including the unavailability or interruption of the Platform, due to Force Majeure.

11.2 Force Majeure refers to any condition beyond UniRent’s reasonable control, such as power failures, network issues, technical malfunctions, viruses, hacking, government actions, acts of terrorism, natural disasters, or other unforeseen events.

11.3 Despite the occurrence of Force Majeure, you are still responsible for paying all accrued fees and charges to UniRent

12. CONFIDENTIALITY

.12.1 “Confidential Information” refers to all tangible data obtained during this Agreement, encompassing details related to transactions, business operations, and technical aspects, including personal data.

12.2 Both parties must ensure that their employees, agents, and representatives treat Confidential Information confidentially and adhere to this clause as if they were part of the Agreement.

12.3 During negotiations and throughout this Agreement, neither party shall disclose the other party’s confidential business information or future plans to third parties. Any mention of this Agreement in advertising or promotional materials requires prior written consent.

12.4 Neither party shall copy, use, or disclose the other’s know-how or processes without prior written consent, except:

  1. When required by law or regulatory bodies, in which case disclosure is limited to what is legally necessary.
  2. When disclosure is necessary for professional advice, auditing, or sharing with the party’s holding company.

12.5 These confidentiality obligations persist even after the termination of this Agreement.

13. PERSONAL DATA PROTECTION

You hereby authorize UniRent to collect your personal information, including company details, creditworthiness, and directors’ and shareholders’ information, in accordance with relevant data protection and privacy laws. This includes details such as names, identification numbers, contact information, and financial status. You consent to the disclosure of this information to third parties involved in this Agreement, such as government agencies, financial institutions, and legal representatives.

14. NO PARTNERSHIP OR AGENCY

Nothing in this Terms of Use is intended to, or shall be deemed to, establish or create any partnership or joint venture of any kind between the Parties, or to authorise either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including but not limited to the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).

15. WAIVER

Any party’s failure to promptly exercise any rights, powers, or remedies under this Agreement, or the failure to exercise such rights, powers, or remedies at all, does not constitute a waiver of those rights, powers, or remedies. A waiver of any provision of this Agreement must be explicitly provided in writing and signed by the Party or their authorized representative. Such waiver only applies to the specific breach mentioned and does not extend to subsequent breaches of the same or different nature unless explicitly stated otherwise.

16. SEVERABILITY

Should any provision or part of this Agreement be deemed void, illegal, or unenforceable under any applicable law, the validity, legality, and enforceability of the remaining provisions shall remain unaffected and shall continue to be upheld.

17. NOTICE

Any notice, request, or demand that either Party needs to convey to the other under this Agreement must be in writing and will be considered adequately served on the day of delivery if sent via electronic email.

18. APPLICABLE LAW

The Terms and Conditions are governed by Malaysian law, regardless of your current location or jurisdiction when accessing the UniRent Website. They also apply regardless of which domain address of the UniRent Website you have accessed.

19. ASSIGNMENT

You are not permitted to assign, transfer, or subcontract any of your rights or obligations under these Terms of Use. However, we reserve the right to assign, transfer, or subcontract any of our rights or obligations under these Terms of Use without requiring your consent.

20. SUCCESSORS BOUND

This Agreement applies to the heirs, personal representatives, successors, and permitted assigns of the Parties involved.

21. ENTIRE AGREEMENT

This Agreement represents the complete understanding between the Parties, replacing any previous agreements or understandings regarding the subject matter.

22. APPLICABLE TAX

If UniRent’s provision of the Platform incurs any tax other than its income tax, known as the “Applicable Tax,” you are responsible for paying this tax. Upon receiving notice from UniRent, you must promptly pay the Applicable Tax to them.

23. INTERPRETATION

For the purposes of this Agreement, the following terms shall have the meanings specified unless the context indicates otherwise:

  1. “this Agreement” or any other document refers to this Agreement or that document as amended, varied, replaced, or substituted over time;
  2. any mention of a statutory provision includes that provision and any related regulations, whether amended or re-enacted before or after this Agreement;
  3. references to sections, clauses, sub-clauses, schedules, and appendices are to those parts of this Agreement;
  4. headings are for convenience and do not affect interpretation;
  5. singular words include the plural, masculine words include feminine and neuter, and vice versa;
  6. words referring to the whole include any part;
  7. words referring to a group include any one or more of its members;
  8. terms like “hereof,” “herein,” “hereto,” “hereinafter,” and “hereunder” refer to this Agreement as a whole, not specific provisions;
  9. if multiple parties are involved, their obligations are joint and several;
  10. “person” includes individuals, companies, associations, and governmental bodies;
  11. “Relevant Authority” refers to governmental, semi-governmental, or other authorized bodies under Malaysian law;
  12. “Parties” collectively means UniRent and you, while “Party” refers to any one of them;
  13. “Terms and Conditions” or “Agreement” means the terms outlined here, subject to amendments by UniRent;
  14. no interpretation rule should disadvantage a Party because they prepared this Agreement or part of it.

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